Capgemini Partners with OpenAI to Scale Enterprise AI

Mumbai, February 24, 2026 — Capgemini has announced a strategic partnership with OpenAI to accelerate enterprise-wide artificial intelligence transformation using Frontier, OpenAI’s newly introduced platform designed to build, deploy, and manage AI coworkers capable of performing real business tasks across organizations.

As a founding member of the OpenAI Frontier Alliance, Capgemini aims to bridge what industry leaders describe as the “AI opportunity gap” — the disconnect between AI’s technological capabilities and its real-world enterprise deployment at scale.

The collaboration will focus on addressing critical challenges enterprises face in scaling AI, including data readiness, operating model redesign, governance, business integration, and system modernization.

Moving from AI Experimentation to Enterprise-Scale Deployment

Industry analysts have identified 2026 as a pivotal year for artificial intelligence adoption. Organizations are shifting from pilot projects and experimental use cases toward long-term, enterprise-wide AI transformation strategies. While AI models have matured rapidly, many businesses continue to struggle with deployment complexity, integration hurdles, and governance concerns.

The partnership between Capgemini and OpenAI is designed to tackle these obstacles directly. By combining OpenAI’s research leadership and enterprise AI products — including agents, APIs, AI cloud infrastructure, and ChatGPT Enterprise — with Capgemini’s sector-specific expertise and transformation capabilities, the two companies plan to help enterprises operationalize AI securely and efficiently.

Brad Lightcap, Chief Operating Officer at OpenAI, emphasized the strategic intent behind the collaboration, noting that Capgemini’s global transformation and delivery capabilities will help enterprises translate frontier AI capabilities into deployable, value-generating business solutions.

Leveraging Frontier to Deploy AI Coworkers

At the center of the partnership is OpenAI’s Frontier platform, built to enable organizations to create AI-powered agents — often referred to as AI coworkers — that can execute tasks across functions such as operations, finance, customer service, and supply chain management.

Unlike isolated AI tools, Frontier is designed to manage multi-agent workflows that operate within enterprise systems while maintaining governance, reliability, and security standards.

Capgemini will leverage its extensive domain knowledge across industries, alongside its AI, data, and cloud transformation assets, to help organizations build new AI operating models. This includes redefining how AI agents are developed, deployed, monitored, and scaled across global enterprises.

The companies aim to create next-generation enterprise AI processes that shorten time-to-value and deliver measurable business impact.

Addressing the Real Barriers to AI Adoption

While technological advancements in AI continue at a rapid pace, enterprise leaders increasingly recognize that the main barriers to scaling AI are organizational rather than technical.

Key challenges include:

• Data fragmentation and quality issues

• Legacy IT systems and integration complexity

• Governance and regulatory compliance requirements

• Skills gaps and workforce readiness

• Operating model redesign for AI-enabled workflows

Capgemini’s expertise in digital transformation, systems integration, and industry-specific processes positions it to help clients address these foundational issues. By aligning business strategy, data architecture, and operational frameworks with AI deployment plans, enterprises can unlock sustainable long-term value rather than isolated efficiency gains.

Establishing an OpenAI Enterprise Frontier Delivery Function

As part of the Frontier Alliance, Capgemini will establish a dedicated OpenAI Enterprise Frontier delivery function at scale. This team will consist of AI specialists drawn from Capgemini’s global network, working alongside OpenAI’s Forward Deployed Engineering (FDE) team.

The delivery function will support clients in transitioning from AI experimentation to enterprise-wide implementation across business units, markets, and geographies. The focus will remain on maintaining consistent quality standards, governance controls, and measurable outcomes.

This structured deployment approach is expected to reduce the risks often associated with large-scale AI rollouts while accelerating enterprise adoption.

Industry-Specific AI Solutions

Capgemini and OpenAI plan to co-develop customized AI solutions tailored to specific industries. Priority sectors include:

• Consumer products and retail

• Financial services

• Life sciences

• Energy and utilities

By embedding AI agents into core workflows within these industries, the partnership seeks to drive operational efficiency, enhance decision-making, and improve customer engagement.

Aiman Ezzat, CEO of Capgemini, described the collaboration as a long-term strategic initiative aimed at shaping the future of AI-powered enterprise transformation. He highlighted the combination of Capgemini’s domain expertise and OpenAI’s advanced AI models as a catalyst for building solutions that were previously not possible.

The Broader Enterprise AI Shift

Enterprises worldwide are increasingly committing to multi-year AI investment strategies. Rather than short-term experimentation, organizations are focusing on integrating AI into their core operations to maintain competitive advantage.

Leaders acknowledge that failing to scale AI adoption could result in missed strategic opportunities and reduced competitiveness in a rapidly evolving digital landscape.

The Capgemini–OpenAI partnership reflects this shift. By combining enterprise-grade AI products with large-scale implementation capabilities, the two companies aim to provide organizations with practical, scalable pathways to AI-driven transformation.

A Defining Moment for Enterprise AI

The alliance between Capgemini and OpenAI signals a broader evolution in how artificial intelligence is being adopted across industries. AI is no longer limited to innovation labs or isolated pilot programs. Instead, it is becoming embedded in enterprise workflows, supported by structured governance frameworks and integrated operating models.

Through Frontier and the OpenAI Frontier Alliance, enterprises will gain access to AI coworkers capable of performing real business tasks while operating within secure and compliant environments.

As 2026 unfolds, the focus for organizations will shift from exploring AI’s potential to delivering measurable business outcomes. With this strategic partnership, Capgemini and OpenAI aim to help enterprises navigate that transition effectively and responsibly.